SMS Terms & Conditions
Our Communication With You
This SMS Terms & Conditions page outlines how Rock City Counseling uses text messaging to communicate with you. It explains what you can expect in terms of message frequency, content, privacy, and how to opt in or opt out of receiving messages. By providing your phone number and consenting to SMS communications, you agree to the terms described below.
Effective Date: 01/01/2025
By opting into the SMS messaging service from Rock City Counseling (“we,” “our,” or “us”), you agree to these Terms & Conditions. Please read them carefully.
Program Description
Our SMS messaging service provides updates, appointment reminders, promotional offers, and important notifications related to our services.
Consent to Receive Messages
By providing your phone number and opting in, you agree to receive SMS messages from Rock City Counseling. These messages may include:
- Appointment reminders
- Important service updates
- Promotional offers and events
- Other relevant notifications
Message frequency may vary.
Opt-Out & Unsubscribe
You can opt-out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us, except for messages related to ongoing transactions or required legal notifications. To re-subscribe, you may opt-in again through our website or by contacting us directly.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan. We are not responsible for any SMS or data charges incurred by users.
Help & Support
If you need assistance, reply HELP to any message. You can also contact us at [obfuscate_email]contact@rock-city-counseling.com[/obfuscate_email] or 501-708-1634
Privacy & Data Security
Your phone number and personal data will not be sold or shared with third parties for marketing purposes.
Messages may be sent using an automated system.
Liability & Disclaimer
SMS messages are provided on an “as-is” basis. We are not responsible for message delivery delays, errors, or technical issues beyond our control. You agree to indemnify and hold Rock City Counseling harmless from any claims arising from the use of this messaging service.
Changes to Terms
We reserve the right to modify or terminate this SMS program at any time. Updates to these Terms & Conditions will be posted on our website. By subscribing to our SMS messages, you confirm that you have read, understood, and agreed to these Terms & Conditions.
